Suspicious Behaviour

Written by: 

Ted Whyte

Published Date: 

10 October 2024

Staff Awareness and Suspicious Behaviour

What is suspicious behaviour?

Suspicious behaviour refers to actions, movements, or patterns of behaviour that are out of the ordinary, potentially indicating a security threat, criminal activity, or intent to cause harm. While not all unusual behaviour is dangerous, recognising and assessing it correctly is key to preventing incidents before they escalate.

Common Indicators of Suspicious Behaviour:

  • Unusual Loitering – Hanging around restricted areas, exits, or high-traffic zones without a clear purpose.
  • Avoiding Security or Surveillance – Trying to evade cameras, avoiding eye contact with staff, or watching security personnel too closely.
  • Nervousness or Furtive Movements – Excessive sweating, scanning the environment frequently, adjusting clothing unnaturally, or pacing.
  • Unattended Bags or Items – Leaving bags behind in crowded areas and walking away quickly.
  • Repeated or Unauthorised Access Attempts – Trying to enter restricted areas without permission or tailgating others through secure doors.
  • Unusual Clothing for the Environment – Wearing heavy coats in warm weather or oversized clothing that could conceal items.
  • Testing Security Responses – Making unusual inquiries about security, such as asking how bag checks work or how many security staff are on duty.
  • Recording or Monitoring Security Measures – Taking excessive photos or videos of cameras, entry points, or exits without a valid reason.
  • Aggressive or Hostile Behaviour – Confrontational actions that seem intended to provoke a reaction or distract security personnel.

Why Recognising Suspicious Behaviour Matters

For public venues and events, early identification of suspicious behavior can prevent security breaches, criminal activities, or even acts of terrorism. Staff trained to spot and report such behaviours can play a vital role in maintaining safety and ensuring swift intervention when necessary.

Staff need to understand what to do if they identify such behaviour. It’s vital that they feel that the venue or event management will take their observations seriously and action is taken (even if that’s just recording the observation). All venues and events, at a minimum, should have a plan in place on how to respond to reports of suspicious behaviour and they should ensure their staff are both familiar with the signs but also how to act following the identification of suspicious behaviour or people. For public venues and events, early identification of suspicious behaviour can prevent security breaches, criminal activities, or even acts of terrorism. Staff trained to spot and report such behaviors can play a vital role in maintaining safety and ensuring swift intervention when necessary.

What can a venue or event do?

Public venues and events can enhance security by training staff to identify and respond to suspicious behaviour through Protected Spaces’ tailored microlearning programs. Our training equips employees with the skills to recognise early warning signs—such as unusual loitering, evasive movements, or unauthorized access attempts—and respond appropriately. Staff learn when to intervene, when to observe, and when to escalate concerns through structured reporting and recording processes.

We emphasise clear communication, ensuring that all staff know how to document incidents accurately and report them through the correct channels without causing panic. By implementing real-world scenario training, interactive simulations, and refresher courses, Protected Spaces ensures that venue teams remain vigilant, confident, and prepared to act decisively when necessary. Get in touch to strengthen your security protocols and empower your staff with the right training today.

Conclusion

Ensuring the safety of guests, staff, and operations at public venues and events starts with proactive training and preparedness. Recognising and responding to suspicious behaviour is a crucial skill that can prevent potential threats before they escalate. By equipping your team with Protected Spaces’ tailored training, you empower them to stay vigilant, act confidently, and follow the correct reporting procedures. A well-trained staff is the first line of defence in maintaining a secure and welcoming environment. Don’t leave security to chance – get in touch with Protected Spaces today to develop a training program that keeps your venue safe and your team ready for anything.

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About the Author

Ted Whyte has over 10 years of experience working with a variety of public venues and events across the UK and internationally. Specialising in protective security and incident response, Ted has helped organizations develop effective training programs that enhance staff preparedness and ensure smooth operations in high-pressure environments. His expertise lies in tailoring security training strategies to the unique challenges of each venue or event, ensuring both safety and exceptional guest experiences.